You either like them or you don’t. Would you pay extra for a bag with just black jelly beans? I would and a friend of mine said “I’d pay more to have a bag without black jelly beans”. Clearly she’s not a fan! One of the biggest mistakes I see people making when they are […]
READ MORESay “Yes” to what you do want and “No” to what you do not want!
A friend recommended I read “The Freaks Shall Inherit the Earth: Entrepreneurship for weird people” by Chris Brogan and I am finding it very interesting. One of the parts I thought you might like to hear about is the section on what ‘success’ means for you. “Success” is an intensely personal concept and in my experience no […]
READ MORETrademark Tips from Suzanne Harrington of Pinnacle TMS
Suzanne writes in her latest newsletter: “If I choose a name, can I just use it without trademark registration? What happens if I don’t register my brand as a trademark? These questions have a ‘Yes’ answer – but with a caveat. If you do this, you run the risk of using a brand that someone […]
READ MORE“Can’t you do that outside business hours?”
Kate* said “It was like a punch in the guts, after all I’ve done, how could he think it’s OK to say that to me, to say it to any of us?” Kate is not alone. She works in a dynamic project team in a middle level management role in a large corporation that prides […]
READ MOREWeight Loss via Peanut Butter
Ask Chunky Dave why he started his business and you will be greeted with a smile, a deep breath, and an unexpected tale of healthy eating and label-reading that culminates, rather remarkable, in a successful peanut butter business on the cusp of ‘going national’. Dave Hemming, a record producer, software trainer and father of two, […]
READ MOREThe happiest people don’t have the best of everything; they just make the best of everything they have
A group of alumni, all highly established in their respective careers, got together for a visit with their old university professor. The conversation soon turned to complaints about the endless stress of work and life in general…Offering his guests coffee, the professor went into the kitchen and soon returned with a large pot of coffee and an eclectic assortment […]
READ MOREO Marie! wherefore art thou Marie?
I really love to travel, and I have the impression most people do too. I especially enjoy the US & for many reasons. I really love the approach in the US to customer service; Real Professional Customer Service! On a recent trip to Hawaii we had the chance to experience pretty much both ends of […]
READ MOREThe Seven Eleven Concept; more than a convenience store
When I think of Seven Eleven I think of the 24 hour Convenience Store. Recently a friend was telling me about their theory that customers need 7 hours or 11 touch points in order to develop a relationship with a business to reach the point of making a purchase decision. Interesting idea. My friend wasn’t quite […]
READ MOREDo I need an Accountant or a Bookkeeper or both?
Almost every week I am asked “Do I need an Accountant or a Bookkeeper?” Often I say “You need both” and here is why. Operating a business requires having a well-organized system for the financial records. Financial information plays a vital role in the success of a business because apart from compliance it is the […]
READ MOREIf I hear this one more time …. Passive Income
“I just want to have Passive Income” If I hear one more person say this I think I am going to scream! Honestly, there is No Such Thing as Passive Income Money does not gush out of a tap, it is not growing on trees. I am astounded by how many highly intelligent people think […]
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