They are not a bank – so stop treating them as if they are! There’s been a lot of talk recently about the challenges SMEs (small and medium enterprises) face regarding cash flow. The Australian Small Business and Family Enterprise Ombudsman released preliminary findings from an enquiry earlier this year that confirms this is a […]
READ MOREYour Core Values – What do you stand for and what do you believe?
This week I was reading about Campaign Monitor CEO, Alex Bard. I have long been a fan of Campaign Monitor (which powers this newsletter) because the company was started in the Sutherland Shire by 2 Cronulla boys in 2004. This was a time when all email software was US based so a couple of young Aussies […]
READ MOREThe Client Journey Map
Some of you emailed me to say it had really set you thinking about how to make it easier for your clients to work with you…. and that made you realise it’s not that straight forward or simple to figure it out how to make it easier for clients to decide to work with you, or buy from […]
READ MOREPlease stop asking me what I want
Guy Kawasaki spoke at the Lean StartUp Week in San Francisco last November in a talk entitled “The Lessons of Steve Jobs”. Guy is currently the Chief Evangelist for online graphic design software Canva. In his presentation he reminds us of the Steve Jobs quote, which always makes me think of the Henry Ford quote. […]
READ MOREIt must be true, I read it on social*
I was listening to a social media expert this week and they were saying that “everyone is now looking to social* for their information, people are moving away from the long time media channels for what is happening in the world.” This reminded me of an expression we used to say “It must be true, […]
READ MOREJon Hamm says: “Work hard and Be Polite”
Jon Hamm is the GQ Man of the Decade and deservedly so. Recently in Sydney for the GQ Man of the Year awards he was asked* “what advice do you have for the men who are not at the event …. to be better men” Jon’s immediate response is: “Work hard and Be Polite”. He […]
READ MOREWhy StartUp Businesses need to understand tax and the tax system
Understanding Tax and the tax system is one of the essentials for every small business. Of course the tax system is complex and it’s constantly changing which makes it very difficult to keep up-to-date with all the intricate rules. That’s why it’s critical to have a good tax advisor or accountant. Understanding your obligations: In […]
READ MORE“You don’t look anything like that!” says Kate*
“You don’t look anything like that!” says Kate* I think to myself “That’s my favourite photo of me…..” Then some one else says “I can remember when Ingrid used to look like that.” Holy Moly! Time for a photo change. To be completely honest, I had been looking at the photo thinking “maybe time for an […]
READ MOREThe #1 Way to Grow your Business, and then 4 others that can help!
Here are 5 different ways to grow your business. Reality is you only need the first one. Before I get started I just want to let you know that “cutting costs” is never one of the ways to Grow your Business. Many years ago when I was still employed in a large Corporation we would […]
READ MOREIf I create a dashboard what do I measure?
One of the most useful tools any business can implement is a dashboard that measures the important metrics in the business. Implementing a Dashboard and tracking key measures is a pathway to business growth. When it comes to dashboards, one of the most common questions I’m asked is “What would I measure?” Honestly this is […]
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