“Hey Facebook! It’s not ME, it’s YOU” (why I am falling out of love...
Is it just me? OR has Facebook become so SATURATED with ads and clutter so it’s increasingly difficult to see the posts that I actually want to see. Honestly, if I see one more post telling me I can become a ‘7 Figure Entrepreneur when you buy my Facebook Ads 5 day Marketing Funnel Challenge […]
“There is NO WAY that I’m signing up for your webinar”
Fiona* is one of my long term clients and here she is telling me “There is NO WAY that I’m attending your webinar.” “Why would you not come to my webinar?” I asked “I don’t want anyone to see me” she said. “No-one can see you” I told her. “It’s not the same as Skype.” I […]
My IT guy says it’s YOUR settings! (And the importance of your Client Journey Map)
Has this ever happened to you? You receive an email to download a report, you click the link, it opens a new window and a completely blank screen appears and says: “Plugin blocked”. Bother! (Sound familiar?) This exact scenario happened to me recently. Settle in for the story and some helpful tips on client journey mapping. […]
Come on in and sit down………..
“We don’t just learn by doing, we also learn by reflecting on what we’ve done.” How true. This blog, I’d like to talk briefly about ‘taking stock’. July is the start of a new financial year and I really feel it’s important to schedule one of your most important meetings. No, not with your accountant. Not […]
Is your business ethic something you can be proud of?
Recently I was fortunate enough to be in the presence of Peter Singer. Peter Singer is a philosopher, and is in Time Magazine’s top 100 most influential people in the world. He is also, I am proud to say, an Australian. The event was organised by the School of Life in Sydney and due to […]
‘Just One Focus’ – and why it is SO important for your business.
Has this ever happened to you? You get the same message about 3 or 4 times from completely different people? One person says it and then you are reading an article and there is that same message, and then someone sends you a Ted Talk and there it is again, and then your mother tells […]
What’s in a business name?
Elon Musk is going to take people to Mars. He has designed a rocket that can go into space and land exactly where it is supposed to, the same way a commercial planes does. The landing pad for a rocket is called a ‘drone ship’ and the Spacex drone ships are called ‘Just Read the […]
How change builds resilience and 4 tips to help you
So, when things go wrong, like a negative online review, how do we usually respond? How long does that response last? And what are the things we can do to lessen the impact when things don’t go the way we expect? The reality is that in business, things often don’t go the way we would […]
Seven tips How to handle a negative online review…..
…..without tearing your hair out or losing (too much) sleep! Recently one of the members of a FB group I belong to posted that she was extremely upset by a very negative review of their bespoke service on TripAdvisor. Reading her post I could certainly feel her pain as she described how she felt reading the […]